AI support chat and live escalation

The website AI assistant answers common product and onboarding questions first.

If confidence is low or you request a human, the chat escalates to a live rep by creating or updating a UVdesk ticket.

  1. Ask your question in website chat.
  2. If escalation is needed, click Open Ticket.
  3. Support reps continue the conversation inside the ticket thread.

Contact Our Team

If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

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